Highly accomplished and diligent writer, with comprehensive experience and visible achievements in designing and authoring documentation for end-user materials, internal processes, and training for internal and external users. Equipped with extensive background in software and hardware projects from early concept specification stages to product support. Technically proficient in RoboHelp as the primary delivery system, with Camtasia and Snagit as contributors; and Microsoft Word and Adobe InDesign as additional deliverables. Well-versed in developing information on various formats for diverse audiences, with the ability to create application and webhelp. Skilled in the integration of multimedia and graphic elements into RoboHelp projects for content and usability.